TERMIUM Plus®
The Government of Canada’s terminology and linguistic data bank.
CALL ROUTING [10 records]
Record 1 - internal organization data 2023-12-18
Record 1, English
Record 1, Subject field(s)
- Telephone Switching
- Telecommunications Switching
Record 1, Main entry term, English
- call routing
1, record 1, English, call%20routing
correct
Record 1, Abbreviations, English
Record 1, Synonyms, English
Record 1, Textual support, English
Record number: 1, Textual support number: 1 CONT
Currently, caller location and call routing rely on legacy telephone number record formats and the Master Street Address Guide/Street Address Guide(MSAG/SAG). 1, record 1, English, - call%20routing
Record 1, French
Record 1, Domaine(s)
- Commutation téléphonique
- Commutation (Télécommunications)
Record 1, Main entry term, French
- acheminement des appels
1, record 1, French, acheminement%20des%20appels
correct, masculine noun
Record 1, Abbreviations, French
Record 1, Synonyms, French
Record 1, Textual support, French
Record number: 1, Textual support number: 1 CONT
Actuellement, l'emplacement des appelants et l'acheminement des appels reposent sur les anciens formats d'enregistrement des numéros de téléphone et sur le répertoire d'adresses municipales principal ou le répertoire d'adresses municipales (RAMP/RAM). 1, record 1, French, - acheminement%20des%20appels
Record 1, Spanish
Record 1, Textual support, Spanish
Record 2 - internal organization data 2023-11-30
Record 2, English
Record 2, Subject field(s)
- Telecommunications
- Mathematical Geography
- Call Distribution Systems
- Information Processing (Informatics)
Record 2, Main entry term, English
- geospatial call routing
1, record 2, English, geospatial%20call%20routing
correct
Record 2, Abbreviations, English
Record 2, Synonyms, English
- geospatial routing 2, record 2, English, geospatial%20routing
correct
Record 2, Textual support, English
Record number: 2, Textual support number: 1 DEF
The use of an [emergency call routing function and of geographic information system] data to route an emergency call to the appropriate [public safety answering point] or emergency service provider based on the civic location or geographic coordinates provided with the call. 3, record 2, English, - geospatial%20call%20routing
Record 2, French
Record 2, Domaine(s)
- Télécommunications
- Géographie mathématique
- Distributeurs d'appels (Téléphonie)
- Traitement de l'information (Informatique)
Record 2, Main entry term, French
- acheminement géospatial des appels
1, record 2, French, acheminement%20g%C3%A9ospatial%20des%20appels
masculine noun
Record 2, Abbreviations, French
Record 2, Synonyms, French
Record 2, Textual support, French
Record 2, Spanish
Record 2, Textual support, Spanish
Record 3 - internal organization data 2023-11-30
Record 3, English
Record 3, Subject field(s)
- Applications of Automation
- Emergency Management
- Physical Geography (General)
- Telephone Switching
Record 3, Main entry term, English
- emergency call routing function
1, record 3, English, emergency%20call%20routing%20function
correct
Record 3, Abbreviations, English
- ECRF 2, record 3, English, ECRF
correct
Record 3, Synonyms, English
Record 3, Textual support, English
Record number: 3, Textual support number: 1 CONT
Emergency call routing function(ECRF) : A functional element in an ESInet [emergency services Internet Protocol network], which is a LoST [Location-to-Service Translation] protocol server where location information(either civic address or geo-coordinates) serves as input to a mapping function that returns information used to route an emergency call toward the appropriate PSAP [public safety answering point] for the caller's location or towards a responder agency. 1, record 3, English, - emergency%20call%20routing%20function
Record 3, French
Record 3, Domaine(s)
- Automatisation et applications
- Gestion des urgences
- Géographie physique (Généralités)
- Commutation téléphonique
Record 3, Main entry term, French
- fonction d'acheminement des appels d'urgence
1, record 3, French, fonction%20d%27acheminement%20des%20appels%20d%27urgence
correct, feminine noun
Record 3, Abbreviations, French
- FAAU 2, record 3, French, FAAU
feminine noun
Record 3, Synonyms, French
Record 3, Textual support, French
Record number: 3, Textual support number: 1 CONT
Les fonctions d'acheminement des appels d'urgence sont un élément fonctionnel d'un [réseau IP des services d'urgence]. 3, record 3, French, - fonction%20d%27acheminement%20des%20appels%20d%27urgence
Record 3, Spanish
Record 3, Textual support, Spanish
Record 4 - internal organization data 2017-03-31
Record 4, English
Record 4, Subject field(s)
- Telecommunications
Record 4, Main entry term, English
- skills-based routing
1, record 4, English, skills%2Dbased%20routing
correct
Record 4, Abbreviations, English
- SBR 1, record 4, English, SBR
correct
Record 4, Synonyms, English
- skills-based call routing 1, record 4, English, skills%2Dbased%20call%20routing
correct
Record 4, Textual support, English
Record number: 4, Textual support number: 1 CONT
Skills-based routing(SBR), or Skills-based call routing, is a call-assignment strategy used in call centers to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent. 1, record 4, English, - skills%2Dbased%20routing
Record 4, French
Record 4, Domaine(s)
- Télécommunications
Record 4, Main entry term, French
- routage par compétences
1, record 4, French, routage%20par%20comp%C3%A9tences
correct, masculine noun
Record 4, Abbreviations, French
Record 4, Synonyms, French
Record 4, Textual support, French
Record number: 4, Textual support number: 1 CONT
Le routage par compétences est une stratégie de distribution utilisée dans les centres d'appels pour attribuer un appel entrant à l'agent le plus approprié pour traiter la demande. Cette méthode est une évolution des systèmes de distribution existants. 1, record 4, French, - routage%20par%20comp%C3%A9tences
Record 4, Spanish
Record 4, Textual support, Spanish
Record 5 - internal organization data 2014-01-03
Record 5, English
Record 5, Subject field(s)
- Telephony and Microwave Technology
Record 5, Main entry term, English
- telephony metadata
1, record 5, English, telephony%20metadata
correct
Record 5, Abbreviations, English
Record 5, Synonyms, English
- call detail record 2, record 5, English, call%20detail%20record
correct
Record 5, Textual support, English
Record number: 5, Textual support number: 1 DEF
All information related to a telephone conversation or a text message, except the content. 3, record 5, English, - telephony%20metadata
Record number: 5, Textual support number: 1 CONT
Telephony metadata includes comprehensive communications routing information, including but not limited to session identifying information(e. g., originating and terminating telephone number, International Mobile Subscriber Identity(IMSI) number, International Mobile station Equipment Identity(IMEI) number, etc.), trunk identifier, telephone calling card numbers, and time and duration of call. Telephony metadata does not include the substantive content of any communication, as defined by 18 U. S. C. § 2510(8), or the name, address, or financial information of a subscriber or customer. 4, record 5, English, - telephony%20metadata
Record 5, French
Record 5, Domaine(s)
- Téléphonie et techniques hyperfréquences
Record 5, Main entry term, French
- métadonnée téléphonique
1, record 5, French, m%C3%A9tadonn%C3%A9e%20t%C3%A9l%C3%A9phonique
correct, feminine noun
Record 5, Abbreviations, French
Record 5, Synonyms, French
Record 5, Textual support, French
Record number: 5, Textual support number: 1 DEF
Tous les renseignements relatifs à une conversation téléphonique ou à un texto, sauf le contenu. 1, record 5, French, - m%C3%A9tadonn%C3%A9e%20t%C3%A9l%C3%A9phonique
Record 5, Spanish
Record 5, Textual support, Spanish
Record 6 - internal organization data 2003-02-10
Record 6, English
Record 6, Subject field(s)
- Telephone Switching
Record 6, Main entry term, English
- alternative routing
1, record 6, English, alternative%20routing
correct
Record 6, Abbreviations, English
Record 6, Synonyms, English
- re-routing 2, record 6, English, re%2Drouting
correct
Record 6, Textual support, English
Record number: 6, Textual support number: 1 DEF
A method of routing traffic in which, when a call cannot be connected to a free circuit on the normal route, it is directed to an alternative route, either automatically or by an operator. 3, record 6, English, - alternative%20routing
Record 6, French
Record 6, Domaine(s)
- Commutation téléphonique
Record 6, Main entry term, French
- détournement
1, record 6, French, d%C3%A9tournement
correct, masculine noun
Record 6, Abbreviations, French
Record 6, Synonyms, French
- réacheminement 2, record 6, French, r%C3%A9acheminement
correct, masculine noun
Record 6, Textual support, French
Record number: 6, Textual support number: 1 DEF
Méthode d'acheminement du trafic, par laquelle une communication ne disposant pas de circuit libre par la voie normale est dirigée sur une voie détournée, soit par l'équipement automatique, soit par une opératrice. 3, record 6, French, - d%C3%A9tournement
Record 6, Spanish
Record 6, Campo(s) temático(s)
- Conmutación telefónica
Record 6, Main entry term, Spanish
- desvío
1, record 6, Spanish, desv%C3%ADo
correct, masculine noun
Record 6, Abbreviations, Spanish
Record 6, Synonyms, Spanish
Record 6, Textual support, Spanish
Record 7 - internal organization data 2002-07-15
Record 7, English
Record 7, Subject field(s)
- Internet and Telematics
Record 7, Main entry term, English
- alternate routing
1, record 7, English, alternate%20routing
correct, standardized
Record 7, Abbreviations, English
Record 7, Synonyms, English
Record 7, Textual support, English
Record number: 7, Textual support number: 1 DEF
Routing of a call or message over a substitute path when a given path is unavailable. 2, record 7, English, - alternate%20routing
Record number: 7, Textual support number: 1 OBS
alternate routing: term standardized by CSA. 3, record 7, English, - alternate%20routing
Record 7, French
Record 7, Domaine(s)
- Internet et télématique
Record 7, Main entry term, French
- acheminement de secours
1, record 7, French, acheminement%20de%20secours
correct, masculine noun, standardized
Record 7, Abbreviations, French
Record 7, Synonyms, French
- déviation 1, record 7, French, d%C3%A9viation
correct, feminine noun, standardized
Record 7, Textual support, French
Record number: 7, Textual support number: 1 DEF
Acheminement d'un message ou d'un appel par un autre chemin lorsqu'un chemin donné n'est pas disponible. 2, record 7, French, - acheminement%20de%20secours
Record number: 7, Textual support number: 1 OBS
acheminement de secours; déviation : termes normalisés par la CSA. 3, record 7, French, - acheminement%20de%20secours
Record 7, Spanish
Record 7, Campo(s) temático(s)
- Internet y telemática
Record 7, Main entry term, Spanish
- encaminado alterno
1, record 7, Spanish, encaminado%20alterno
masculine noun
Record 7, Abbreviations, Spanish
Record 7, Synonyms, Spanish
- desvío 1, record 7, Spanish, desv%C3%ADo
masculine noun
Record 7, Textual support, Spanish
Record 8 - internal organization data 1989-07-23
Record 8, English
Record 8, Subject field(s)
- Artificial Intelligence
- Software
Record 8, Main entry term, English
- path loop constraint
1, record 8, English, path%20loop%20constraint
correct
Record 8, Abbreviations, English
Record 8, Synonyms, English
Record 8, Textual support, English
Record number: 8, Textual support number: 1 CONT
A continual problem associated with any nondeterministic routing technique is the processing of a call in an endless loop of nodes called "ring around the rosey". Since this is an undesirable form of system behaviours, a means of punishing it must be provided. Recall that the network signaling requires that both the source and acceptor node signals or codes be sent with each call. Therefore, all links associated with a call that loops back to the source node will be punished when this so-called path loop constraint is applied. 1, record 8, English, - path%20loop%20constraint
Record 8, French
Record 8, Domaine(s)
- Intelligence artificielle
- Logiciels
Record 8, Main entry term, French
- contrainte de bouclage
1, record 8, French, contrainte%20de%20bouclage
proposal, feminine noun
Record 8, Abbreviations, French
Record 8, Synonyms, French
- contrainte du parcours cyclique 1, record 8, French, contrainte%20du%20parcours%20cyclique
proposal, feminine noun
Record 8, Textual support, French
Record number: 8, Textual support number: 1 OBS
Voir "relation cyclique" pour "looping link". 2, record 8, French, - contrainte%20de%20bouclage
Record 8, Spanish
Record 8, Textual support, Spanish
Record 9 - internal organization data 1989-07-23
Record 9, English
Record 9, Subject field(s)
- Artificial Intelligence
- Software
Record 9, Main entry term, English
- ring-around-the-rosey
1, record 9, English, ring%2Daround%2Dthe%2Drosey
correct
Record 9, Abbreviations, English
Record 9, Synonyms, English
- ring-a-ring-a-roses 2, record 9, English, ring%2Da%2Dring%2Da%2Droses
correct
Record 9, Textual support, English
Record number: 9, Textual support number: 1 CONT
A continual program associated with any nondeterministic routing technique is the processing of a call in an endless loop of nodes called "ring around the rosey". 1, record 9, English, - ring%2Daround%2Dthe%2Drosey
Record number: 9, Textual support number: 1 OBS
A case of iterative looping. 3, record 9, English, - ring%2Daround%2Dthe%2Drosey
Record 9, French
Record 9, Domaine(s)
- Intelligence artificielle
- Logiciels
Record 9, Main entry term, French
- boucle itérative
1, record 9, French, boucle%20it%C3%A9rative
correct, feminine noun
Record 9, Abbreviations, French
Record 9, Synonyms, French
Record 9, Textual support, French
Record number: 9, Textual support number: 1 OBS
L'expression "boucle d'itération" désigne un cycle répétitif. 1, record 9, French, - boucle%20it%C3%A9rative
Record 9, Spanish
Record 9, Textual support, Spanish
Record 10 - internal organization data 1983-10-12
Record 10, English
Record 10, Subject field(s)
- Telecommunications
- Telephone Switching
Record 10, Main entry term, English
- translation
1, record 10, English, translation
correct
Record 10, Abbreviations, English
Record 10, Synonyms, English
Record 10, Textual support, English
Record number: 10, Textual support number: 1 OBS
The operation of converting information from one form to another. In switching systems, the process of interpreting all or part of a destination code to determine the routing of a call.(ENBELL, 80 : 696) The decoder marker translates the office code(first three digits) into information for controlling the selection of a trunk group to the terminating office and then is immediately disconnected once translation is complete.(TALTE, 69 : 57) 1, record 10, English, - translation
Record 10, French
Record 10, Domaine(s)
- Télécommunications
- Commutation téléphonique
Record 10, Main entry term, French
- traduction 1, record 10, French, traduction
Record 10, Abbreviations, French
Record 10, Synonyms, French
- passage 2, record 10, French, passage
Record 10, Textual support, French
Record number: 10, Textual support number: 1 OBS
Fonction dans un autocommutateur qui doit permettre d'obtenir, à partir d'informations d'entrée, les données nécessaires à l'acheminement et à la taxation des appels présentés à l'autocommutateur, ainsi que la réalisation de fonctions annexes. (NEF 1, 77: 1, 10) La traduction doit donc intervenir pour tous les appels, qu'ils soient internes, de départ, d'arrivée ou de transit. (NEF 1, 77: 1, 10) 1, record 10, French, - traduction
Record 10, Spanish
Record 10, Textual support, Spanish
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